Terms of Service

1. Introduction and Acceptance

Welcome to SFG Pioneer. These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an entity, and SFG ISF SLC PIONEER, LLC, a company headquartered at 3280 Peachtree Rd NE, Atlanta - 30305-2430, United States, operating under the brand name SFG Pioneer. By accessing our website at https://www.sfgpioneer.lol or engaging our computer systems design and integrated systems engineering services, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website or services. If you do not agree to all of these terms, you are expressly prohibited from using our website and services and must discontinue use immediately. Your continued use of the website constitutes acknowledgment and acceptance of these terms.

These Terms of Service apply to all visitors, users, clients, and others who access or use our website or services. Supplemental terms and conditions or documents that may be posted on the website from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason.

2. Definitions

For the purpose of these Terms of Service, the following definitions apply throughout this document. These definitions are intended to provide clarity and ensure consistent interpretation of the terms set forth herein.

Company refers to SFG ISF SLC PIONEER, LLC, doing business as SFG Pioneer, with its principal place of business at 3280 Peachtree Rd NE, Atlanta - 30305-2430, United States. References to we, us, or our also refer to the Company.

User or you refers to the individual or entity that accesses or uses our website or services. If you are using the services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms of Service.

Services refers to all computer systems design, integrated systems engineering, cloud architecture, cybersecurity, managed technology services, consulting, and any other professional services offered by SFG Pioneer through our website or through direct engagement with our team.

Website refers to https://www.sfgpioneer.lol and all related subdomains, pages, content, and functionality accessible through this domain. Content refers to all text, images, graphics, code, data, and other materials available on or through the website.

3. Eligibility

By using our website and services, you represent and warrant that you are at least eighteen years of age and have the legal capacity to enter into a binding contract. If you are using the services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the full authority to bind that entity to these Terms of Service.

Our website and services are intended for use by individuals and organizations that can form legally binding contracts under applicable law. Persons who are barred from receiving services under the laws of the United States or other applicable jurisdictions are not permitted to use our website or services.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we determine that a user does not meet our eligibility requirements or has provided false, inaccurate, or misleading information.

4. Account Responsibilities

When you create an account or provide information through our website, you agree to provide accurate, current, and complete information and to maintain and promptly update your information to keep it accurate, current, and complete. You are solely responsible for maintaining the confidentiality of any account credentials, passwords, or other access mechanisms associated with your use of our services.

You agree to accept responsibility for all activities that occur under your account or using your credentials. If you become aware of any unauthorized use of your account or any other breach of security, you must notify us immediately at connect@sfgpioneer.lol. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.

We reserve the right to suspend or terminate your account and refuse any current or future use of our services if we have reasonable grounds to suspect that the information you provided is inaccurate, not current, or incomplete, or if your account has been used in violation of these Terms of Service.

5. Services Description

SFG Pioneer provides computer systems design and related services within the Professional, Scientific, and Technical Services sector, with a specialization in computer integrated systems design. Our service offerings include but are not limited to systems architecture design, cloud infrastructure engineering, cybersecurity integration, data systems engineering, network infrastructure design, and managed technology services.

All services are provided subject to the terms of a separate service agreement, statement of work, or engagement letter executed between SFG Pioneer and the client. The specific scope, deliverables, timeline, and fees for any engagement will be detailed in the applicable service agreement. These Terms of Service govern your general use of our website and do not supersede the terms of any executed service agreement.

We strive to ensure that the descriptions of our services on the website are accurate and up to date. However, we do not warrant that service descriptions or other content on the website are complete, reliable, current, or error-free. Service availability and pricing are subject to change without notice.

6. Intellectual Property Rights

Unless otherwise indicated, the website and all content, features, and functionality contained therein, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are owned by SFG Pioneer, its licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The SFG Pioneer name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SFG ISF SLC PIONEER, LLC. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

These Terms of Service grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website except as incidental to normal web browsing.

7. User Content and Submissions

Our website may allow you to submit, upload, publish, or otherwise make available content including but not limited to contact form submissions, project inquiries, feedback, comments, and other communications. You retain ownership of any intellectual property rights that you hold in the content you submit.

By submitting content through our website, you grant SFG Pioneer a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, and display such content solely for the purpose of providing and improving our services and responding to your inquiries. This license does not grant us the right to sell your content or use it for purposes unrelated to our business operations.

You represent and warrant that any content you submit does not infringe upon the intellectual property rights, privacy rights, or any other legal rights of any third party. You are solely responsible for the content you submit and the consequences of submitting it. We reserve the right to remove any content at our sole discretion without prior notice.

8. Prohibited Activities

You agree not to use our website or services for any purpose that is unlawful or prohibited by these Terms of Service. The following activities are expressly prohibited and may result in immediate termination of your access to our website and services.

You may not use the website in any manner that could disable, overburden, damage, or impair the site or interfere with any other partys use of the website. This includes uploading viruses, malware, or malicious code; attempting to gain unauthorized access to our systems; engaging in any form of automated data collection including scraping or harvesting; and using the website for any fraudulent or deceptive purpose.

You may not violate any applicable local, state, national, or international law or regulation in connection with your use of our website or services. This includes laws governing the export of technical data, privacy regulations, and laws prohibiting the transmission of unsolicited commercial communications. We cooperate fully with law enforcement authorities in investigating suspected illegal activities.

9. Payment and Billing Terms

Fees for our professional services are described in the applicable service agreement or statement of work executed between SFG Pioneer and the client. Payment terms, including due dates, accepted payment methods, and late payment penalties, are specified in the governing service agreement.

All fees are quoted and payable in United States Dollars unless otherwise agreed in writing. Clients are responsible for all applicable taxes, including sales tax, use tax, value-added tax, and any other governmental charges imposed on the services provided. We reserve the right to modify our pricing at any time, with such changes becoming effective upon thirty days written notice to existing clients.

If you fail to make payment when due, we may suspend or terminate the provision of services until payment is received. You agree to reimburse us for all reasonable costs incurred in collecting any overdue amounts, including legal fees and collection agency charges. Disputed charges must be reported in writing within fifteen days of the invoice date.

10. Termination

These Terms of Service remain in effect while you use our website or services. We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use our website and services will cease immediately.

You may terminate your relationship with SFG Pioneer at any time by ceasing use of our website and notifying us of your intent to terminate any active service engagements, subject to the termination provisions of the applicable service agreement. Termination of a service agreement does not automatically terminate the provisions of these Terms of Service that by their nature should survive termination.

All provisions of these Terms of Service that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability. Termination does not relieve you of any obligation to pay fees accrued or payable to SFG Pioneer prior to the effective date of termination.

11. Disclaimers and Warranties

Our website and services are provided on an as is and as available basis. To the fullest extent permitted by applicable law, SFG Pioneer expressly disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the website will be uninterrupted, timely, secure, or error-free; that the results obtained from the use of our services will be accurate or reliable; or that any errors or defects in the website or services will be corrected. We make no representations or warranties regarding the accuracy, completeness, or reliability of any content available on our website.

Any advice, guidance, or recommendations provided by SFG Pioneer through our website or in the course of delivering professional services are provided for general informational purposes only. You are solely responsible for evaluating the suitability of any such advice for your specific circumstances and should seek independent professional advice where appropriate.

12. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall SFG Pioneer, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our website or services.

This limitation applies regardless of the legal theory on which the claim is based, whether in contract, tort including negligence, strict liability, or otherwise, even if SFG Pioneer has been advised of the possibility of such damages. The total liability of SFG Pioneer for any claims arising out of or relating to these Terms of Service or our services shall not exceed the amount paid by you to SFG Pioneer for the specific service giving rise to the claim during the twelve months preceding the event.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law, and the above limitations may not apply to you. Nothing in these terms shall affect any statutory rights that you may have as a consumer that cannot be waived or limited by contract.

13. Indemnification

You agree to defend, indemnify, and hold harmless SFG Pioneer, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees including reasonable attorneys fees arising out of or relating to your violation of these Terms of Service or your use of the website or services.

This indemnification obligation includes claims arising from your use of any information obtained from the website, your submission of content that violates third-party rights or applicable law, any unauthorized use of our intellectual property, and any negligent or wrongful conduct in connection with your use of our services. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you.

14. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without giving effect to any choice or conflict of law provision or rule. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Any legal suit, action, or proceeding arising out of or related to these Terms of Service or our website shall be instituted exclusively in the federal or state courts located in Fulton County, Georgia. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Notwithstanding the foregoing, we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Service in your country of residence or any other relevant country. You agree that any claim or cause of action arising out of or related to these Terms of Service must be filed within one year after such claim or cause of action arose.

15. Dispute Resolution

We are committed to resolving disputes amicably and efficiently. Before initiating any formal legal action, you agree to first contact SFG Pioneer at connect@sfgpioneer.lol and attempt to resolve the dispute informally. Both parties agree to engage in good-faith negotiations for a period of at least thirty days before pursuing any other remedies.

If the dispute is not resolved through informal negotiation, both parties agree to submit the dispute to binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Atlanta, Georgia, before a single arbitrator mutually agreed upon by the parties.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to a jury trial and any right to participate in a class action lawsuit or class-wide arbitration. Any arbitration award shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.

16. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. When we make material changes, we will post the revised terms on this page and update the Effective Date at the top of the document. We may also provide notice through other means, such as email or a prominent notice on our website.

By continuing to access or use our website and services after any revisions become effective, you agree to be bound by the updated terms. If you do not agree to the new terms, you are no longer authorized to use our website or services and must discontinue use immediately. It is your responsibility to check this page periodically for changes.

17. Miscellaneous Provisions

Entire Agreement

These Terms of Service, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and SFG Pioneer regarding your use of our website and services, superseding any prior agreements, communications, and proposals, whether oral or written.

Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. The invalidity of any provision shall not affect the validity and enforceability of the remaining terms.

Waiver

No waiver of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of SFG Pioneer to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms of Service, or any of your rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms of Service, in whole or in part, without restriction, including to a successor in interest in connection with a merger, acquisition, or sale of assets.

Force Majeure

SFG Pioneer shall not be liable for any failure or delay in performance of its obligations under these Terms of Service arising from causes beyond its reasonable control, including acts of God, war, terrorism, riot, embargo, civil commotion, fire, flood, earthquake, pandemic, governmental action, or failure of telecommunications or internet infrastructure.

Electronic Communications

When you visit our website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically, including emails and notices posted on our website. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

Relationship of the Parties

Nothing in these Terms of Service shall be deemed to create a partnership, joint venture, employment, or agency relationship between you and SFG Pioneer. Neither party has the authority to bind the other or incur any obligation on the others behalf without prior written consent.

18. Contact Information

If you have questions, concerns, or feedback regarding these Terms of Service, or if you need to contact us for any other reason related to your use of our website or services, please reach out using the contact details below. We are committed to responsive and professional communication with all users and clients.

For service-related inquiries, project proposals, or technical support, the above contact methods are monitored during regular business hours. We endeavor to respond to all inquiries within two business days. Thank you for choosing SFG Pioneer for your computer systems design and integrated systems engineering needs.